Two to four pumps of the Gliss Night Elixir are worked into dry or wet hair before going to bed.
“Every single step in product development is of course thoroughly tested – also in collaboration with consumers,” says Helena. “We want to make sure that the product really corresponds to what they want and need. Our aim is for them to love it.” Before the market launch, the Gliss Night Elixir was tested on numerous people's hair in Henkel's own hair test salon. “I am usually in the salon myself, because the hairdressers' assessment and the test persons' impressions are more memorable than any report. Experiencing the effect with my own hands gives me, as a developer, a much better feeling for the product,” says Jasmin. “Every detail is important, especially the shine or combability in both wet and dry hair.” In order to achieve the right result, she has a number of different levers: “Do I add more or less of one ingredient, or do I perhaps need something new? Everything is interconnected. Every small change in the raw materials can have an effect on viscosity and, in turn, stability.”
In total, over 20 formulas were tested in this manner until the finished formula was ready. “It was worth the effort,” says Jasmin, ”now we have a very light, creamy emulsion. You take two to four pumps, rub them in your hands and simply work the elixir into your hair. It absorbs quickly so that there is no residue on pillows or bed linen. The hair becomes softer and you can comb through it very easily.”
From development to packaging: the teams work hand in hand
Once the formula was finalized, further teams contributed their expertise. “The packaging team developed a very beautiful and elegant dark blue glass bottle, our perfumers contributed a relaxing fragrance with notes of lavender, mandarin and cedarwood, and our team made sure that the brand was carried and promoted to the outside world,” says Helena. “This is also tested with consumers: Whether they like the bottle and the product design, for example. And then there's the supply chain, which controls production. And, of course, the respective countries in which the product is sold are also involved.” This way, an estimated 100 employees contribute their knowledge and skills – and everyone works hand in hand until the finished product is finally launched and on the shelves.