Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Senior System ServiceNow Engineer
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Senior System ServiceNow Engineer
Apply for this role
About this Position
As a Senior System ServiceNow Engineer, your expertise will play a pivotal role in shaping the efficiency and effectiveness of our ServiceNow development and implementation processes. This position is vital to ensuring that our company effectively utilizes technology to streamline operations, enhance service delivery, and maintain compliance through robust license management practices. You'll be part of a dynamic and collaborative team where diverse perspectives are valued, and every voice counts. Working closely with cross-functional teams, you’ll have the opportunity to influence major projects and help standardize best practices across the organization. Your contributions will not only support immediate goals but also set the foundation for long-term success within our company.
What you´ll do
- Provide expert guidance on all technical aspects of ServiceNow development and implementation
- Design and develop technical solutions, conduct integration testing as needed
- Standardize processes and incorporate best practices into design requirements
- Utilize large-scale thinking to drive project success and continuous improvement initiatives
- Demonstrate strong organizational and analytical skills while thriving in a collaborative team environment
- Oversee the global License Management and License Review process effectively
- Create and maintain quality gate processes and update license entitlement records within the Software Asset Management (SAM) tool
What makes you a good fit
- Bachelor's Degree in Business Intelligence/ Informatics, Computer Science, Information Technology or related courses
- With at least four (4) years of relevant experience with IT Service Management (ITSM) and IT Asset Management (ITAM) processes; With strong understanding of the ServiceNow platform, its modules, and functionalities; ITIL Certification is a plus
- Preferably with knowledge of other programming languages (HTML, CSS) and database management; Proficiency in JavaScript and GlideScript
- Experience with Application Programming Interface (API) and development; Ability to analyze complex issues, identify root causes, and develop effective solutions
- Excellent command of spoken and written English, organized and analytical, adept at working in a collaborative team environment and independently
- Amenable to report on a mid-shift schedule (1:00 PM to 10:00 PM) and hybrid set-up in Ayala Avenue, Makati City
Some perks of joining Henkel
- A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Globally wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- HMO healthcare coverage plan
- Provident Fund
- Group Life and Personal Accident Insurance
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 25079100
Job Locations: Philippines, National Capital Region, Makati
Contact information for application-related questions: recruitmentph@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.