TIS Application Engineer

What makes you a good fit

• Bachelor’s degree preferred but not required.
• Relevant experience or equivalent qualifications will be considered.
• 1-year minimum experience within Call or Contact Center, Customer Service, Technical Service, Lab testing environment, or related field.
• Experience in troubleshooting and recommending product, application and process related solutions.
• Outstanding customer related communications and interpersonal skills.
• Strong ability to communicate articulately & succinctly both verbally & written.
• Digitally savvy and experience using Windows applications.
• Strong organization and prioritization skills Ability to multi-task and stress resilient.
• Taking ownership of What you'll do as the face of the company Experience designing and recording processes; freedom to take initiative.
• Preferred Qualifications & Skills: Experience with SalesForce, Genesys PureCloud, or other CRM applications.
• French or Spanish speaking skills are a plus.

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid and work from anywhere policies
• Diverse national and international growth opportunities
• Globally wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Annual performance bonus
• Comprehensive healthcare including mental health support and 401(k) plan matched by employer
• Family benefits including fertility support, fully paid parental leave, caregiver services
• 1 day off, sickness leave, holidays, volunteer time off, summer Fridays & more

The salary for this role is $55400.00 - $80000.00. This is the range that we in good faith anticipate relying on when setting wages for this position.  We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics. We welcome all applications.