Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Senior application engineer
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Senior application engineer
Apply for this role
About this position
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth. Dare to make an impact?
What you'll do
- This role will be based in Shanghai.
- Responsible for product recommendations, customized products applications, new product demonstrations and troubleshooting for customers.
- Consult customers on solutions generating value for their cases and perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers.
- Work with equipment supplier to provide solutions to enhance customer adhesive related processes.
- Leverage customer feedback to drive optimization in customer service and identify new business opportunities together with sales colleagues.
- Reports quality issues / customers claims to relevant parts of the organization.
- Drive customer experience by optimizing automated customer interactions and enhancing remote customer interactions.
- Identify opportunities to create customer value in remote settings by leveraging remote interaction tools.
- Do the laboratory work (incl. prioritization) for samples coming from customers or for new samples for new projects, and report technical results to customers.
- Responsible for products application / technical training and coaching of field sales and customers.
- Responsible for directly communicating with sales, marketing, PD, Innovation, members of other application engineers or project team members.
- Promote internally SBU innovations and best learnings cross accounts.
- YOUR ROLE CAN OFFER YOU
- Satisfying customer with professional and strong technical expertise to set up or reinforce the cohesion and trust between customer and Henkel to secure current business and gain more opportunities in the future with team efforts and support.
- Technical innovation and breakthrough which can be leveraged to broad scopes which can enhance Henkel’s reputation in the industry and win more business opportunities.
- Diverse Career path can bring you broad career platform and future.
What makes you a good fit
- At Least B.E with Major chemical, mechanical or material science, polymer material and engineering,etc.
- Good communication and presentation skill.
- Good hands-on capability in lab.
- Good English.
- Understanding or being familiar with cosmetic adhesive relevant applications especially in consumer electronic market will be preferrable.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 24072351
Job Locations: China, Shanghai, Shanghai
Contact information for application-related questions: Henkel.GCN.Recruitment@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.