Quality Manager

YOUR ROLE

• Implement, maintain and continually improve a site quality management system meeting the requirements of ISO 9001 and any additional sector-specific quality standard required by the business (e.g. IATF 16949, AS 9120, FSSC 22000), customer-specific requirements, and Henkel procedures
  
• Lead the 1st and 2nd party audit programs for the site and Victoria-based suppliers
  
• Oversee the management of customer and supplier complaints, and non-conforming materials
  
• Participate in New Product Introduction and Management of Change processes, including preparation of quality-related information for customer approval processes.
  
• Ensure through direct participation, coaching and subject matter expertise effective quality risk assessment processes, e.g., Failure Mode & Effects Analysis (FMEA)
  
• Work with site process owners to ensure documented information is managed in accordance with the requirements of ISO 9001 and Henkel procedures; maintain site-specific integrated management system manual and quality-related procedures
  
• Lead site-level quality-related improvement projects and initiatives
  
• Ensure QC laboratory processes and deliverables are compliant with requirements, meet internal and external customer expectations, and remain reliable, independent, and of high integrity; Provide back-up for QC laboratory personnel during periods of absence

YOUR SKILLS

• Degree qualification in chemistry, biochemistry, chemical engineering, or other related technical discipline
  
• Experience in the chemical product, food, or related manufacturing environments
  
• Working knowledge of ISO 9001 and/or other related quality standards, and experience with integrated management systems (health, safety, environment, quality, energy, hygiene, etc.); Lead auditor qualification preferred
  
• Good interpersonal and influencing skills, with excellent verbal and written communication; Experience being directly accountable for and managing people, processes and projects
  
• Sound problem-solving skills (logical, process-oriented), critical thinking, risk management, judgement, and attention to detail; Experience in MS Office and SAP
  
• Strong organizational and time management skills; Ability to prioritize and work under limited supervision

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.