Analyst - Sales & Operation

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

Your Role:

• Serve as the central Point of contact for Sales, Customer Service, Planning, Production, and OTC teams.
• Analyze product demand forecasts from over 250 customers and 700 IDHs, aligning production planning with Regional Supply Planners.
• Partner with Customer Service to ensure order execution, product allocation, and achievement of the monthly billing target of approximately €3 million.
• Monitor production processes to guarantee timely completion and product delivery.
• Coordinate with the OTC team to ensure efficient order processing and invoicing. • Identify and resolve issues impacting billing and revenue recognition.
• Facilitate regular cross-functional and cross-SBU meetings to maintain alignment and address bottlenecks. Performance Monitoring and Reporting:
• Track and analyze key performance indicators (KPIs) related to billing targets and process efficiency.
• Prepare and present regular performance metrics and improvement initiative reports to the Management Team.
• Identify opportunities to enhance process efficiency and effectiveness.
• Implement best practices and lead continuous improvement initiatives across all departments.

Your Skills:

• Bachelor’s degree, preferably in Business Administration, Operations Management, or a related field.
• Minimum of 7 years of experience in a similar role, ideally within a manufacturing or production environment.
• Strong understanding of Sales, Customer Service, Planning, Production, and OTC processes.
• Excellent organizational, communication, and interpersonal skills.
• Proficiency in relevant software applications - MS Office Suite, SAP.
• Proven track record of driving process improvements and achieving performance targets.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.