Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Quality Manager
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Quality Manager
Apply for this role
About this position
As a member of the site leadership team, you will manage all aspects of site quality – QA (Quality Assurance), QE (Quality Engineering) and QC (Quality Control) – to ensure the effective implementation of, and ongoing compliance with customer requirements, ISO 9001, and the relevant Henkel procedures.
What you'll do
- Implement, maintain and continually improve a site quality management system meeting the requirements of ISO 9001 and any additional sector-specific quality standard required by the business (e.g. IATF 16949, AS 9120, FSSC 22000), customer-specific requirements, and Henkel procedures.
- Lead (and participate in, as auditor) the integrated management system audit program for Seven Hills site and NSW-based suppliers, ensuring that a) the audit schedule is based on risk, whilst meeting the requirements of our customers and certified management system standards, and b) the schedule, auditor profiles and audit records are all maintained up to date.
- Oversee Non-Conforming Material Report (NCMR) system, driving continual improvement in both the process itself and, by working with other process owners and suppliers, the number of NCMRs.
- Coordinate Quality Notifications (QNs) for customer product complaints and NCMR cases, including off-specification batches, getting directly involved and taking the lead where required, to ensure timely and effective containment, investigations and countermeasures, and stakeholder communication.
- Ensure through direct participation, coaching and subject matter expertise effective quality risk assessment, e.g., Failure Mode & Effects Analysis (FMEA), processes.
- Ensure QC laboratory processes and deliverables are compliant with requirements, meet internal and external customer expectations, and remain reliable, independent, and of high integrity.
What makes you a good fit
- Degree qualification in chemistry, biochemistry, chemical engineering, or other related technical discipline.
- Experience in the chemical product, food, or related manufacturing environments.
- Working knowledge of ISO 9001 and/or other related quality standards, and experience with integrated management systems (health, safety, environment, quality, energy, hygiene, etc.)
- Lead auditor qualification preferred.
- Experience being directly accountable for and managing people, processes and projects.
- Good interpersonal and influencing skills, with excellent verbal and written communication.
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid and work from anywhere policies.
- Diverse national and international growth opportunities.
- Globally wellbeing standards with health and preventive care programs.
- Gender-neutral parental leave for a minimum of 8 weeks.
- Employee Share Plan with voluntary investment and Henkel matching shares.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 24073400
Job Locations: Australia, New South Wales, Seven Hills - Sydney, NSW
Contact information for application-related questions: careers.ANZ@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
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About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.