Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Adhesive Customer Service Specialist for Automotive Components 1year Contract
Apply for this role
Adhesive Customer Service Specialist for Automotive Components 1year Contract
Apply for this role
About this position
What you´ll do
- Handle customer inquiry of stock, schedule, and price etc.
- Order entry into the system from local customers including credit and ATP check
- Manage back order (open order)
- Expedite process to ensure that each provides accurate information in timely manner to related stakeholders to meet requested schedule by customers
- Create and monitor delivery notes; Manage incorrect delivery and customer’s delivery claim trouble shooting
- Monitor invoice for sales recognition; Create invoice list for tax invoice uploading and upload the tax invoice
What makes you a good fit
- Bachelor’s degree in related field is required
- At least two (2) years' work experience in multinational companies is preferred
- Experience in Customer Service of B2B industry is preferred
- Native in Korean and intermediate level in English are required
- Basic knowledge of MS offices is required
- Interpersonal and problems solving skills
Some perks of joining Henkel
- Globally wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Retirement Pension DC
- Support for Medical Check-up
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 25075121
Job Locations: South Korea, Seoul, Seoul-Mapo
Contact information for application-related questions: recruit.hr@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.