Customer Service Experience Specialist ‏(1 year fixed-term) ‏(m/f)

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

YOUR ROLE

• Handle customer questions and provide information to resolve any issues, manage orders and deliveries providing high quality customer service
• Process Sales documentation and related administrative tasks
• Maintain customer relationship and contact with logistics service provider, cooperation with cross-functional teams
• Accurate recording and monitoring of customer orders in the system
• Create delivery note and invoice in the system
• Track customer open orders and shipments
• Perform daily, weekly, monthly administrative tasks

YOUR SKILLS

• Minimum secondary education
• Minimum 1-2 years of relevant work experience
• Business fluent level of English and Hungarian languages
• Accuracy, reliability, good time management skills
• Flexible personality with excellent communication and relationship management skills
• User level computer skills are required, SAP and Excel knowledge is an advantage

BENEFITS WE OFFER

• Cafeteria: gross 836.000 HUF/year
• Long-term career development track
• Supportive company culture
• Shopping possibility of Henkel products for a discounted price (up to 20-50% discount)
• Flexible working hours, home office possibility
• Opportunities to learn and develop yourself (e.g.: trainings, LinkedIn Learning access)
• Great team to work with – strong employee community, multinational environment

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.