Customer Category Development Manager

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Consumer Brands continuously drive the evolution in dynamic categories: Laundry & Home Care and Hair. With our trusted brands, including Persil and Schwarzkopf, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

YOUR ROLE

• The Customer Category Development Manager will play a key role providing Assortment, Merchandising, Pricing and Shelving recommendations to the Canadian Sales Team to identify opportunities and develop customer-centric selling stories.
• A self-starter with an innovative, analytical, solution-oriented, strategic mindset to evaluate and identify Category and Customer growth opportunities while offering a clear point of view leveraging syndicated marketplace reporting. 
• An expert storyteller interpreting POS, loyalty, and shopper data to develop best-in-class Category Reviews. Leads Assortment / Line reviews to identify growth opportunities. 
• Provides ad hoc Sales support of presentation development identifying strategic account opportunities including space to sales analytics and ability to influence through fact-based storytelling. 
• Develops pre- and post-promotional sales analysis, including customer marketing programs, to help drive merchandising effectiveness to achieve sales and category goals. 
• Educates and disseminates HQ strategic information (brand & insights), studies and analyses, to Team and Account with market focus. 
• Builds relationships with North American and Global Shopper Category Development Team to leverage and share best demonstrated practices. 
• Collaborates with Commerical Strategy Team to bring forward Category and Customer Centric category growth opportunities while considering revenue growth principles.

YOUR SKILLS

• B.S. or B.A. degree or equivalent combination of education and experience 
• 5+ years of experience in Category Management (or related roles) within consumer products industry with manufacturer or syndicated data supplier. Previous customer facing experience is required. 
• Direct sales experience in consumer packaged goods industry required
• Excellent computer skills with Office applications (Word, Excel, PowerPoint, Access) 
• Strong proficiency and expert knowledge working across multiple systems including customer tools. i.e. Nielsen, Numerator, LDIA, Circana, Springboard. 
• Superb communication skills (oral and written) with experience presenting data and findings to senior level audiences incl. at customer engagements. 
• Demonstrated analytical skills, ability to distill vast amounts of data into critical business insights to activate.
• Strong competency in time management to assist in successfully managing multiple projects. 
• Ability to take initiative and identify issues and implement Market/Account solutions with little direction. 
• Ability to learn new software and tools and champions customer platforms to improve efficiency in achievement of key responsibilities. 
• Builds and advances organizational capabilities through training and development of Sales Fundamentals and customer specific scorecards.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics. We welcome all applications.