Junior License Management Process Specialist

YOUR ROLE

• Support the global dx License Management Team with administrative, documentation, and quality-control-tasks to build up Henkel's Software Asset Management (SAM) tool and roll out the process to the organization
• Handle the Global License Management and License Review process
• Configure Software Models for License Compliance Measurement in SAM Tool
  
• Create, import, and execute quality gate; Update license entitlement records in the SAM tool
  
• Act as a license management contact for requests addressed to license management team; Resolve tickets and tasks in the SAM tool
  
• Design and update information and training materials for SAM in SharePoint 

YOUR SKILLS

• Bachelor's Degree in Business Intelligence/ Informatics, Computer Science, Information Technology, or related courses
  
• Minimum of three (3) years of IT-related experience (ServiceNow, IT Project Management/Coordination); Preferably with experience in handling Software Asset Management tools (such as ServiceNow SAM Pro, Flexera, and Apptio), Configuration Management Database (CMDB), or IT Service Management applications
  
• Preferably with experience working with stakeholders from other regions
• Excellent command of spoken and written English, organized and analytical, adept at working in a collaborative team environment
  
• Able to implement on-time and to handle multiple priorities in an agile environment (specific to Project Management)
  
• Amenable to report on a mid-shift schedule (1:00 PM to 10:00 PM) and hybrid set-up in Ayala Avenue, Makati City

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.